SOURCES SOUGHT: USDA/Office of Customer Experience (OCX): CX Design Support Services

** The RFI closing date has been extended through October 24, 2022, at 12:00 Noon EST. A new RFI document has been added that also includes the updated October 24, 20022 at 12 Noon EST closing date**

-United States Department of Agriculture (USDA), The Office of Customer Experience (OCX): Design Support Services

-The purpose of this Statement of Work (SOW) is to create and make available CX Design Support Service Team(s) that will work across USDA as needed. The primary focus of this team will be to work with USDA stakeholders to put the customers at the center and make sure the customer’s needs are being implemented and infused when planning and implementing solutions (i.e. planning, operational, policy, technology).

-Attached is the Request for Information (RFI)

Original Set Aside: Total Small Business Set-Aside (FAR 19.5)
Product Service Code: DA01 – IT AND TELECOM – BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
NAICS Code: 541512 – Computer Systems Design Services
Place of Performance:

Full details via beta.sam.gov